Frequently Asked Questions

Select your preferred artwork size through the Commission a Portrait page and complete checkout through Shopify.

Once your order is confirmed, email your reference photographs to info@artexturestudio.com quoting your order number.

Artexture Studio currently offers:

Contemporary Portrait — A4 — AUD $149
Signature Portrait — A3 — AUD $349
Statement Portrait — A2 — AUD $695

The strongest portraits begin with strong reference photographs.

For best results:

• Use clear, high-resolution images
• Natural lighting is preferred
• Eyes should be clearly visible
• Multiple photographs are encouraged
• Avoid heavily filtered images
• Avoid screenshots where possible

Yes. Portrait pricing includes one subject.

Additional pets: AUD $75 each
Additional people: AUD $95 each

Multiple-subject commissions are welcomed and can be selected during purchase.

Absolutely. Portrait commissions make meaningful gifts for birthdays, anniversaries, memorials, weddings and special occasions.

If the artwork is required by a specific date, please advise this during the ordering process.

Yes. Pet portraits are one of the most popular commission categories and include dogs, cats, horses and other treasured companions.

Yes. Artexture Studio creates portraits of children, adults, couples and families from supplied photographs.

Before the final portrait is created, Artexture Studio prepares a digital Artwork Reference showing the intended composition, subject placement and overall direction of the artwork.

This allows you to review and approve the artwork before physical production begins.

Yes. One complimentary revision is included during the Artwork Reference Approval stage.

This allows changes to composition, image selection or subject placement before the final artwork is created.

No. Once Artwork Reference Approval has been provided and physical artwork production has commenced, no further changes can be requested.

This ensures every portrait can be completed efficiently and to the highest standard.

One complimentary revision is included during Artwork Reference Approval.

Additional revisions may incur additional charges depending on the complexity of the requested changes.

Production times vary depending on artwork size, complexity and current commission volume.

Estimated timing will be confirmed once your photographs have been reviewed.

Priority Service may be available for clients requiring faster turnaround.

Every commission includes:

• Hand-drawn charcoal portrait
• Professional studio development process
• Artwork Reference Approval stage
• Certificate of Authenticity
• Care instructions
• Protective packaging

No. Artwork is supplied unframed unless otherwise stated.

This allows clients to select framing that best suits their home and personal preferences.

Yes. All commissions are paid in full through Shopify at the time of purchase.

Because each portrait is created specifically for the client and cannot be resold, payment is required before work commences.

Because every portrait is custom created, payments become non-refundable once Artwork Reference Approval has been received and artwork production has commenced.

Yes. Artexture Studio ships throughout Australia. Shipping costs are calculated during checkout.

International delivery may be available upon request. Please contact Artexture Studio before placing your order if international shipping is required.

After placing your order, email your reference photographs to info@artexturestudio.com.

Please include your Shopify order number in the subject line. Multiple photographs are encouraged.

Artexture Studio may request permission to share completed artwork for portfolio and promotional purposes.

Client privacy is respected and artwork will not be shared without consideration of client preferences.